THE LOAN SIGNING AGENCY, LLC PRIVACY POLICY
UPDATED: 2/25/25
1. Introduction
The Loan Signing Agency (“TLSA,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share your information when you engage with our services, including SMS messaging as part of A2P 10DLC compliance.
2. Information We Collect
We may collect the following types of information when you use our services:
Personal Information: Name, phone number, email address, and business details.Transactional Data: Information related to loan signings, payments, and service requests.Technical Data: IP addresses, browser type, and interactions with our website or SMS messages.
3. How We Use Your Information
We use collected information for the following purposes:
To provide notary services and manage appointments. To send transactional and service-related SMS messages. To improve our services, website, and customer experience. To comply with legal and regulatory obligations.
4. SMS Messaging Compliance & Consent
By providing your phone number, you consent to receive SMS messages from TLSA, including:
Service updates and appointment confirmations.Business-related notifications and offers.
Opt-Out: You may opt out of SMS messages at any time by replying
STOP. To receive additional information about our SMS service, reply
HELP. Standard message and data rates may apply.
5. Sharing Your Information
We do not sell or rent your information. We may share data with:
Service providers: Third-party vendors assisting with business operations. Legal authorities: When required by law or in response to legal requests.
6. Data Security
We implement security measures to protect your personal information from unauthorized access. However, no electronic storage or transmission method is 100% secure.
7. Your Rights
You have the right to:
Access, update, or delete your personal information.Withdraw consent for marketing or automated SMS messages.
To exercise your rights, contact us at [email protected].
8. Changes to This Policy
We may update this Privacy Policy periodically. Continued use of our services after changes constitutes acceptance of the revised policy.
9. Contact Us
If you have any questions, contact us at:
📧Email:[email protected]
📍Address: 205 N. TEMPLE DR, DIBOLL, TX 75941
FAQS
What makes The Loan Signing Agency different from other signing services?
What makes TLSA different from other signing services? At The Loan Signing Agency (TLSA), we don’t just complete signings — we build partnerships. What sets us apart is our people-first approach, nationwide reliability, and commitment to professionalism without compromise. Unlike many signing services that treat notaries as replaceable contractors, TLSA invests in relationships. We believe strong signings start with strong notaries, so we offer coaching, training, and support to help our notaries grow — because their success is our success. For title companies, that means working with confident, accurate, and well-prepared professionals who represent your brand with excellence. TLSA is built on three pillars: Dependability – Signings happen on time, every time. Accuracy – We hold the highest standards for error-free documents. Organization – Our streamlined systems keep everyone informed and in sync. Bottom line? We’re not a middleman — we’re your signing partner.
What areas does TLSA cover for mobile notary services?
TLSA provides nationwide coverage with reliable, professional notaries in all 50 states. No matter where your client is located, we ensure seamless signings—on time and error-free.
What happens if a notary makes a mistake?
Mistakes are rare, but if one occurs, we take full responsibility. TLSA immediately corrects errors at no cost to you, prioritizing your timeline and client experience. We stand behind our work so you can close with confidence.
Can TLSA handle last-minute or emergency signings?
Yes. With a vast network of notaries across the country, we’re equipped to handle urgent requests—even same-day or after-hours signings—without sacrificing professionalism or accuracy.
Do you offer remote online notarization (RON)?
We do. TLSA offers secure, compliant RON services, providing flexibility for your clients and reducing scheduling constraints—while maintaining the same level of accuracy and trust.
How does TLSA vet or train its notaries?
We only work with experienced professionals or those we've personally interviewed. All notaries are screened for credentials, conduct, and professionalism.
